Privacy

ONAF Limited uses the company and contact details you submit to assess your request, contact you and, if you proceed, prepare the service. If you save a reminder, we keep your email, optional phone number, company, filing date and optional authentication code so we can email you a secure link back after the year end. If you provide a phone number, we also save it for future filing reminders. We collect your company authentication code on the company page so an authorised person can prepare the filing; it is encrypted in storage and restricted to the service owner.

We share information with our website hosting provider and, when instructed, with Companies House or a payment provider. We keep it while handling your request and for any applicable accounting or legal record-keeping period.

If you use the AI chat, your messages are sent to OpenAI to produce an answer. If you request a human, we save the conversation and any contact details you choose to share so our team can reply. We send the team a call or text notification containing a link to their protected chat inbox. Short-lived usage counters help limit misuse. Please do not enter your authentication code, card details or other private information into chat. AI answers can be wrong; contact us if you need us to check your situation.

You can ask to access, correct or delete your information by emailing info@simplefilings.co.uk, and you can complain to the ICO.